Saturday, April 27, 2019
The Contemporary Hospitality Industry Assignment - 1
The Contemporary Hospitality Industry - Assignment ExampleSince then things score changed to a great extent and to comply with it changes hospitality manufacture has witnessed significant amount of developments. The exertion which functions directly in the marketplace is quite different from the superstar that used to operate during the early days. Currently, the hospitality application is dubbed as one of the growing industries of the world and is characterized as dynamic. The hospitality sector is a bigger landmark and encompasses a macroscopic number of industries within itself (Clark, Hartline and Jones, 2009). For example, catering diligence, hotels and a certain segment of the service industry falls within the hospitality industry. In addition, the tours and travel industry also falls into this sector. After the easiness of the world economy, the industry has witnessed booming growth. Furthermore, efforts by respective governments have greatly helped in promoting hosp itality industry and to add to that steady growth in the tours and travel industry facilitated the overall growth of the hospitality sector. Hence, it is apparent(a) that presently hospitality industry operates on a large scale and scope and along with that encompasses a huge diversity (Brownell, 2009). Figure 1 Hospitality Industry share (Source Sykes, 2011) The diagram above distinctly shows that the industry is presently witnessing a steady growth and it is expected that in the next few old age the rate of growth will actually double. Analysts predict that if the tours and travelling industry grows, other industries such as hotel will grow parallel with it (Ellis and Stipanuk, 1999). Hence, it can be concluded that with better marketing efforts, quality work and better customer service it is obvious that the industry will grow at a beefy rate. If a comparison with other industries is carried out, many differences can be identified. However, one of the most evident one appea rs in the form of organizational structure. Every company belonging to the hospitality sector, irrespective of their size and complexity embraces an organizational structure that enables the organization to carry out daily operation. Usually, such companies employ a large number of people with a variety of skill sets, yet this diversity of the workforce is organized in different ways. In general, companies belonging to this sector follow functional organizational structure where the organization embraces relegate department for each specialized activity. This increase the operational efficiencies of the company and at the same time take into account them in providing high rate of satisfaction to the customers. Below is an example of the typical organizational structure followed by the hotel industry. Figure 2 Organizational Chart (Source Hotelmule, 2009) A review of the organizations and professional bodies in the hospitality industry Every stakeholder group has certain function s of the organization that helps an organization to operate efficiently in the marketplace. A stakeholder is a person, a group or an organization that can be light uponed or can affect the action of an organization. A stakeholder of a firm can be its suppliers, business partners, employees, consumers, lenders, investors, shareholder as substantially as the government. Each of this group somehow plays proactive roles in running the daily operation of a firm. However, the roles and responsibilities depend upon the degree of association. For example, a managers role is considered as vital in effort customers and ensuring a high level of customer
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